Work History
Founder and Chief Executive Officer of World Class Quest
Retired US Air Force Lt. Col. and B52 pilot
Founder of Air Academy Associates, a multimillion dollar, international consulting company
Adjunct faculty member to the Motorola Six Sigma Research Institute and Incarnate Word 

Accomplishments
Developed Lean Six Sigma at Motorola, General Electric and Sony 
Co-developed the Six Sigma approach and trained the first Black Belts for Fortune 500 Companies
Featured on MSNBC and the NBC Today Show
Played a major role with Tony Robbins in Breakthrough, an NBC reality show
Co-author of five books used at major universities (i.e. M.I.T, George Washington University, Air Force Academy) and by corporations around the world. 
Owner of Enchanted Springs Ranch, film location, special events venue, tourist attraction and training facility. Enchanted Springs Ranch received the “highly" recommended” rating from Oprah, The History 
Channel, Tony Robbins and NBC producers.
Wrote, produced and acted in the Western movie Palo Pinto Gold, an award winning film starring Roy 
Clark, Mel Tillis, Joaquin Jackson and Jay Novacek. 

Education
B.S. in Mathematics from the U.S. Air Force Academy
M.S. in Operations Research from The University of Texas
Ph.D. in Applied Statistics from the University of Northern Colorado 



Steve Schmidt
Work History
Retired from the United States Air Force
Vice President and then President of the Community College of the Air Force
Commander of the Occupational Measurement Squadron at Randolph Air Force Base.
Executive Director of the San Antonio campus of Wayland Baptist University. 
Former Director of Leadership Development, then staff development and consultant with San Antonio-based USAA. 
Former assistant professor at Indiana University
Adjunct professor at the University of the Incarnate Word and St. Mary’s University

Clients have included: The United Services Automotive Association (USAA), The City of San Antonio, SAMMinistries, Higher  
Education Council of San Antonio, San Antonio Professional Coaches Association (SAPCA), San Antonio Autism Research 
and Education Council, Alamo Area Council of Governments

Accomplishments
Member of the Department of Speech Communications Advisory Committee for Texas State University
Member of the Bexar County United Way Board of Trustees, San Antonio Chamber of Commerce Education Task Force
Member of the Mayor’s Higher Education Task Force in New Braunsfels
Former president of the Higher Education Council of San Antonio and the Council of Military Education in the South

Education
B.F.A. in Graphic Arts and Journalism from Drake University 
M.S. in Industrial/Vocational Technology from Central Missouri State University. 
PhD in Adult and Vocational Education from Auburn University.





James Antenen
Copyright © 2014, World Class Quest. All rights reserved.                      506 Eagle Dr., Boerne, TX  78006                             210-273-0327                          steve@worldclassquest.com



Change Catalysts 
 Our team of consultants/trainers offer experience and personalized care as we work with organizations of all sizes in a wide variety of industries.   
 Every situation is unique and our work is customized to each client's particular needs. We are called Change Catalysts because we serve as an impetus     
 for positive strategic change while serving our clients from a place of transparency and humility. 

 Everything we do is based on our new book, Radical Excellence which is relevant, transformative and applicable.

HOMESERVICESABOUT US CLIENTSCONNECTSTORE

Your Guides to Organizational Health




The heart of an organization is its culture, composed of the hearts of the people, and primarily influenced by the hearts of the leaders. Therefore, to achieve organizational excellence we must strengthen the hearts of leadership and the workforce. This requires a radically different approach to education. One that is not targeted at the brain alone, but one that is primarily aimed at the heart. Anyone who is serious about pursuing excellence will love this unique approach in our book and in our training.  
Work History
Currently employed as a Corporate Trainer and Instructional Designer in a home health care company where she is working to implement an improved training program utilizing the vast capabilities that technology offers. 

Graduate Research Assistant at St. Mary’s University where she completed projects including quantitative and qualitative survey design and question development, researching methods of employee development, measuring perceptions of online teaching and learning, evaluating effectiveness of online training, ensuring accessibility and universal design in online programs, advanced data analysis, and applying these results and findings to improve and innovate the faculty training and development programs offered at the university. 

Technical Support Center & Academic Technology Services at St. Mary’s University where she assisted faculty and staff with instructional technology needs, developed online and physical training materials based on needs analyses, course building for faculty development, facilitated training workshops and presentations, provided classroom technology support and maintenance, IT help desk responsibilities and troubleshooting, developed and improved processes and procedures to meet both operational and institutional needs, maintained equipment inventory in online databases, authored incident report tickets, team lead of five graduate students. 

Training and Development Program Coordinator/Intern at Alamo Draft House Cinemas where she reviewed employee procedures and skills, provided recommendations and plans for increasing productivity, performance, and employee commitment based on needs analysis, improved the training and development program through 360-feedback and first-hand observation, synthesized the improved training and development strategies throughout the various locations while organizational considering interdependencies.

Accomplishments & Professional Organizations 
Alpha Sigma Pi, The National Society of Leadership and Success
Society for Industrial Organizational Psychology (SIOP)
Society for Human Resource Management (SHRM)
Psi Chi, National Honor Society in Psychology

Presentations & Publications
Cody, T. L., Cruz, F. (2017, February). The Learner Perspective: An Evaluation of an Online Training Program. Poster session presented at the Industrial/Organizational & Organizational Behavior Conference, Rice University, Houston, TX.

Cody, T. L., Cruz, F., Cox, C. B. (March, 2017). Online Training and the Learner’s Perspective: Bridging the Gap. Talk presented at the Southwestern Psychological Association Conference, San Antonio, TX.

Cody, T. L., Cruz, F. (March, 2017). Perceptions of Barriers to Online Teaching: Does Online Training Help? Poster session presented at the Scholarship of Teaching and Learning Conference, Savannah, GA.

Cody, T. L., Cruz, F (February, 2017). Accessibility for All? A Revision of an Online Teaching Certification Program. Poster session presented at the Roundtable on Cultural Psychology and Education, New York, NY.

Cody, T. L., Cruz, F., Cox, C. B. (April, 2017). Online Training and the Learner’s Perspective: Bridging the Gap. Talk presented at the Graduate Research Colloquium, San Antonio, TX.

Cruz, F., Cody, T. L., (March, 2017). Practice What We Preach: A Revision of an Online Teaching Certification Program. Poster session presented at the Society for Information Technology and Teacher Education Conference, Austin, TX.

Cruz, F. & Cody, T. (2017). Practice What We Preach: A Revision of an Online Teaching Certification Program. In P. Resta & S. Smith (Eds.), Proceedings of Society for Information Technology & Teacher Education International Conference 2017 (pp. 493-498). Chesapeake, VA: Association for the Advancement of Computing in Education (AACE).

Education
B.A. in Psychology with a Minor in Human Resource Development from Texas Tech University
M.S. in Industrial Organizational Psychology from St. Mary’s University

Taylor Cody